Warranty Policy
Thanks! Here's the revised Return & Warranty Policy for Mumyfy, with the warranty fixed at 6 months only:
Mumyfy Return & Warranty Policy
At Mumyfy, every product is made with care to support your motherhood journey. If something goes wrong, we’re here to make it right — clearly, quickly, and with compassion.
6-Month Warranty Coverage
Select Mumyfy products come with a 6-month warranty, which is clearly mentioned on the product page at the time of purchase.
Our warranty covers:
- Manufacturing defects
- Faulty parts or performance issues
- Features not working as intended
What we offer:
- Free replacement of the faulty item or part
- Exchange if the product is beyond repair
Not Covered Under Warranty
- Damage caused by misuse or mishandling
- Accidental drops or physical damage
- Water or heat damage (unless stated otherwise)
- Normal wear and tear
- Improper cleaning or storage
- Unauthorized repairs or modifications
Returns & Exchanges
You can return or exchange a product within 7 days of delivery if:
- The item is unused and in original packaging
- You received a damaged or defective product
- You received the wrong item
Note: Return shipping is paid by the customer unless the issue is due to our error.
How to File a Warranty or Return Request
Please contact us via:
Email: mumyfy.com@gmail.com
WhatsApp: +92 336 8944572
Include the following:
- Your Order Number
- A short description of the issue
- A photo or video showing the problem (if applicable)
We’ll get back to you within 24–48 hours to guide you through the next steps.
At Mumyfy, your comfort and trust come first — because you deserve support every step of the way.
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